Xpert Infographic: Breaking the MSP Invisibility Spell

Xpert Infographic: Breaking the MSP Invisibility Spell

PHOENIX – March 19th, 2018 – If it seems you’re cursed by invisibility, try these four counterspells to break free. In our series on boosting customer intimacy, we’ve discussed how cloud-delivered computing and remotely managed IT reduces your opportunities to...

Three Ways to Rekindle Customer Intimacy In an age where relationships of all types are growing more shallow and less personal, here are three simple steps you can take right now to strengthen your customer relationships It’s a paradox that we all lament: We’ve got...
Things Editors Hate (and Like) About Your Press Relations

Things Editors Hate (and Like) About Your Press Relations

PHOENIX – June 15th, 2017 – Penton Xpert Khali Henderson tapped tech writers and journalism veterans for tips about how to get publications to cover your story. Our last few columns in this series have made the case for media relations, given...